17
Dec
In the last post, I was talking about how big corporations need to have a human form while talking to customers. However, there are different kinds of companies and not all of them are always big. So like us, you are not one of those big companies with the multi-billion dollar revenues, how should you [...]
15
Dec
We hear about it all of the time.
The age of monopolies is over. Your organization will never have the same kind of power over its customers ever again, because they, have now found a voice of their own. We hear that the customer now has some real powers in the relationship, and they strive to [...]
