Tag Archives: customer service

In the last post, I was talking about how big corporations need to have a human form while talking to customers. However, there are different kinds of companies and not all of them are always big. So like us, you … Continue reading →

We hear about it all of the time. The age of monopolies is over. Your organization will never have the same kind of power over its customers ever again, because they, have now found a voice of their own. We … Continue reading →